
My vehicle according to the screen says the Dash Cam was deactivated on. I have tired many times to get an answer from the dealers and I get many different answers.

I saved for many years to purchase my first Mercedes. I recently purchased a 2020 GLE 450 fully loaded. “I am a new customer to Mercedes Benz and am frustrated with the issue of the Dash Cam. I just sent a certified letter to the MBZ CEO of North America. We’ll post updates as soon as we know! And also don’t forget that every Mercedes already comes with the Event Data Recorder, and you can watch our video about it right here: in-vehicle Event Data Recorder (EDR) – The Dreaded Black Box. We can not say for sure at this time, but we can logically assume that any previous Mercedes-Benz vehicles that have been already equipped with “Augmented Video” (U19) option – will be retrofittable to obtain the Dashcam video recording functionality. Otherwise, you should be able to find any aftermarket dash cam for a lot less, unless money is not an object!

Make sure NOT to get a dash cam if, for example, you are going to cheat on your wife or maybe husband! Definitely that video recording is not going to help you at all!

However at the same time, the video recording inside your car can be helpful if it aligns with all other aspects of the legal case! Sometimes the recording can be useful for some other needs than just the recording of an actual accident, but sometimes not. There are too many Speilbergs, Tarantinos and whole lot of small -time video producers who can easily alter your dash cam footage into something completely different than what really happened, and then go figure! While it’s perfectly legal to use a dash cam inside the vehicle in the United States, it actually carries a very little weight in the court of law. Well, while we can only speculate here at, it looks like the dashcam was in hiding due to some unexplained legal issues. Since the introduction of the MBUX (Mercedes-Benz User Experience) entertainment systems for the many different 2020 Mercedes-Benz models, a lot of owners found the very puzzling “Dashcam” control inside their car, while the actual dashcam (Video Recording Option) was nowhere to be found! And the obvious question arose: “Where is the dashcam of my Mercedes and how do I use it?” Mercedes Dashcam!
